Continuous Support for Your Web & Mobile Applications.
The Challenge
Your business depends on technology that never sleeps, but maintaining that momentum takes time, expertise, and proactive attention. Without the right support, even great systems can falter.
Typical challenges we see include:
- Slow vendor response and lack of software insight
- Unplanned downtime that hurts customers and revenue
- Security risks from outdated code or plugins
- Overloaded internal teams managing updates and requests
- Missed growth from neglected analytics and optimization
Our Solution
Flint Avenue Managed Service Plans were designed to eliminate those pain points. We proactively prevent issues before they occur, fix existing problems, optimize performance, and support your platform’s growth alongside your business.
Our Texas-based team delivers:
- Dedicated support via an easy Service Desk
- Guaranteed response in 1–3 business days
- Monthly and quarterly performance reviews
- Expert developers for fixes, updates, and enhancements
- Optional 24/7 “Follow the Sun” coverage for critical systems
Pricing.
Plan Options.
STARTER$825mo |
PREMIUM$1,950mo |
ELITE$3,000mo |
|
|---|---|---|---|
| Setup Fee | $1,800 | $1,350 (Save 25%) | $900 (Save 50%) |
| Included Hours | 6 | 15 | 25 |
| Priority Level | Standard (3 days) | Expedited (2 days) | Urgent (1 day) |
| Status Reports | 1 / mo | 2 / mo | 4 / mo |
| Quarterly Business Review | Included | Included | Included |
| Follow-the-Sun Support | +$1,100 | +$900 | +$850 |
| Plan Hourly Rate | $125/hr | $115/hr | $110/hr |
| Expedited Service Rate | $250/hr | $230/hr | $220/hr |
On-Demand Support.
Need help occasionally?
Our On-Demand Support provides flexible, pay-per-incident coverage — perfect for teams that want professional help only when needed.
- Setup Fee: $1,800 per project
- Per Incident: $300 minimum (2hrs @ $150/hr)
- Priority Level Standard: (3 business days)
- Ticket Access: included
- Reports: Confirmation email on issue close
- Quarterly Review: Not included
- Follow-the-Sun Support: Not available
The ROI.
Proactive support protects your investment and reputation. Flint Avenue’s managed services ensure uptime, security, and scalability — so your technology performs as well as your team does.
Our clients experience:
-
Fewer critical outages
-
Faster fixes
-
Predictable budgets
-
Higher user satisfaction
-
Increased user adoption rates
How It Works.
Get Started Today.
Choose the plan that fits your response-time needs. Schedule onboarding — we’ll set up your Service Desk and development environment. Submit tickets and watch issues get resolved quickly, efficiently, and transparently.